Your guide to become a Technical Writer in Malaysia

Average Salary

RM 3,000 - 4,000

Job Demand

Who is a Technical Writer?

Technical Writers are professionals who transform complex technical information of a product or service into layman’s term.

A Technical Writer’s job is to simplify technical terms so that consumers will be able to understand it. Think of it this way: if the product is a smartphone and the technical document is the manual, then the technical writer here must be a tech-savvy enthusiast. They need to know what exactly is a processor, audio jack, NFC, bluetooth, storage, etc. in order to provide a comprehensive, clear and easy-to-understand guide for amateur consumers so they understand the specs of the smartph...

A Technical Writer’s job is to simplify technical terms so that consumers will be able to understand it. Think of it this way: if the product is a smartphone and the technical document is the manual, then the technical writer here must be a tech-savvy enthusiast. They need to know what exactly is a processor, audio jack, NFC, bluetooth, storage, etc. in order to provide a comprehensive, clear and easy-to-understand guide for amateur consumers so they understand the specs of the smartphone before purchasing it. They usually prepare and design documents such as online help systems, user interface texts and develop usability tests that will help the reader use a certain product or service.

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The pros and cons of being a Technical Writer:

Pros

Job market expected to grow fast

Able to be versatile because you have the opportunity to write about different things such as technology, telecommunications, healthcare, software, etc.

Can work as freelancer so you have flexible working hours

Able to enhance your skills in the technical aspect

Cons

Demands patience, focus and long attention spans

Most writers like to write when they feel inspired but they have to meet tight deadlines

May feel bored of constantly researching and writing

What are all the responsibilities of a Technical Writer ?

Prepare illustrations

Discuss with developers about technical issues

Liaise with translators

Gather information and sort the information

Organise information based on the needs of the user

Edit your work

Market yourself to potential clients if you are a freelancer

Stay updated with technical trends

What skills do you need to become a Technical Writer?

Knowledge in the field

How are you supposed to write about something you’re not familiar with? Technical Writers are expected to know every single detail of the product or service in order to break it down in a simpler form for others to understand. This requires lots of reading, researching and communicating with people in the industry. You must also be familiar with the latest trends in that industry. Perhaps a new gadget is releasing soon so you should be the first to know about it.

Good language skills

Unlike other writers or journalists, you specialise in writing for technical products so you don’t necessarily have to be creative in your words. Just ensure the sentence structure, grammar and spelling is correct and meaning is accurate because most of what you will be writing is factual anyway. You need to write in a clear and concise manner so your consumers will find it easy to understand.

Attention to detail

Technical Writers must pay very close attention to detail, be it the product itself or the way they write in order to ensure what they’re writing is accurate. Missing out just one function of the product would be detrimental to its sales. You also need to be careful of the choice of words, style of writing and terms you use to avoid misinterpretation.

What field(s) of study should you choose to become a Technical Writer?

What are the requirements to be a Technical Writer?

The requirements to be a Technical Writer depends on the field you choose to venture into. This can range from computer hardware and software, engineering, biotechnology, electronics, finance, the healthcare industry, etc. If you wish to be a Technical Writer in the IT industry, then obtaining a Bachelor’s Degree in Computer Science or Computer Engineering is necessary. However, graduates in this field are not guaranteed this job. It also requires good writing skills.

What are the working hours of a Technical Writer?

Technical Writers work regular office hours, usually from 9am to 5pm. Occasionally, they might have to work overtime to meet deadlines. Typically, they work in a comfortable office environment facing the computer most of the time but they will still have to attend product launches by their clients.

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Who are all the top recruiters for Technical Writer in Malaysia?

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