CCRIS & PTPTN : Can You Apply For A Loan When You Have A PTPTN Balance?

1. Who is listed in the CCRIS by PTPTN?

Every borrower that needs to make a repayment after the six (6) months following the period of the given loan is listed in the CCRIS.

2. Can those who received a CCRIS loan check via PTPTN?

NO. Any checking must be done directly at the counter or any kiosks at any of Bank Negara Malaysia (BNM) branches throughout the country.

3. What records are kept by the CCRIS?

The information that is documented are the records of the monthly installments for the last 12 months.

4. What has to be done by the borrower to ensure the PTPTN loan records at the CCRIS will not pose any issues to the borrower’s application at their bank or other banking branches?

The borrower needs to consistently follow the timetable that has been set to avoid penalties to ensure their CCRIS record is in a good condition. If, however, your CCRIS records show that you have any previous monthly payments that have been unpaid, there is a chance that your application will not be considered. However, this is dependent on the rules and regulations of the bank in question.

5. Can the borrower negotiate with Bank Negara or financial institutions regarding their PTPTN records at the CCRIS?

No, you cannot do so. All matters regarding PTPTN and its resolution must be done with PTPTN.

6. What should be done by the borrower if they want to remove the record of their PTPTN loan from CCRIS?

The borrower shall make full settlement of loan debt and their record in CCRIS will be updated to 'DONE' within seven (7) working days from the date of payment updated in PTPTN statement.

7. What action should be made by the borrower should they not be able to make full settlement of loan debt?

The borrower shall settle the arrears and make the monthly repayments regularly (consistently) according Repayment Schedule (JBB) that has been determined. Borrowers who have financial problems are advised to consult with PTPTN debt rescheduling and make monthly payments on a regular basis.

8. How do CCRIS borrowers who make rescheduling/restructuring arrangements ensure they convey a good financial position?

The borrower's credit record will reflect much more positively if they make their payments regularly for six (6) months in a row without arrears.

9. If the borrower has paid their outstanding amounts, would that reflect better on their CCRIS record? Are borrowers more likely to receive loans from other financial institutions?

Records of the current month will be good. However, information on the number of installments in and payments for the last 12 months still appear in your credit report to the CCRIS. Approval of a loan applied for is subject to the discretion and authority of the financial institution.

10. When is the repayment supposed to be made in order for your credit record with the CCRIS to be good?

Repayment of the loan should be made during the mentioned month. To ensure that the transaction is updated in the statement at the time, transactions through agents / third parties shall be made not later than the 27th day of each month. Transactions after that date will be updated in the statement the following month. However, the transactions made until the end of the month through PTPTN counters will be updated in the statement of the current month.

11. If the borrower intends to repay the loan, when will their record be updated in CCRIS?

Payment records will be updated by the fund during the next reporting date, that is not later than the 15th day of the following month.

12. Why does the CCRIS record reflect negatively even though repayments were made on a monthly basis?

The CCRIS records still reflect negatively because the borrower has a backlog caused by: Payments made later than scheduled. For example, payments only started to be made after one (1) year of the conclusion of their loan, while in actual fact, borrowers should start making their payments six (6) months after they graduate. Hence, payment is less than the amount stated in the Schedule of Repayment (JBB).

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