Hospitality Management

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Are you upbeat and energetic, have leadership abilities, and enjoy helping others? Here is your calling card – welcome tot he global hospitality industry!

Pathway

Studying in hospitality management and related fields, you need the work experience and practical education. A postgraduate degree in this field can be very useful and important as you might be exposed to some of the following areas in great details:

  • Hospitality Administration
  • Sports and Entertainment Management
  • Hospitality Finance
  • Language and Communications
  • Customer Care
  • International Hospitality and Tourism Management Practices
  • Training and Human Resources Management
  • Intercultural Management
  • Current Issues in Hotel Development and Management
  • Other areas
Subject Focus

As a student of hospitality management, you will be learning about areas related to the following:

  • Accounting Studies
  • Economics
  • Information Technology for Hospitality Management
  • Marketing
  • Tourism, Leisure & Hospitality Management
  • Organisational Behaviour for Service Industry
  • Leadership & Management in Hospitality Industry
  • Ethics and Law
  • Accommodation Operation Management
  • Customer Care
  • Other areas

Entry Requirements:

Diploma: Sijil Pelajaran Malaysia (SPM) Pass with min. 5 credits including a pass in English, Bahasa Melayu and History, O level or Equivalent.

Degree: A Level, SPTM, Foundation, Diploma and equivalent.

Personality Type

Some of the qualities people in hospitality management have are commitment, excellent communication skills, great computer skills, enthusiasm, interpersonal skills, leadership skills, organized, sense of safety and hygiene, teamwork abilities, and attention to details.

Find your Myers-Briggs personality type here.

Holland Vocational Code: ESR (Enterprising, Social, Realistic)

Find where you belong in the RIASEC model here.

Career Info

The hospitality industry is enormous and provides an array of rewarding management positions in restaurants, lodging, event planning, theme parks, resort clubs, cruise lines, casinos, and even professional athletics. Some sports teams, for instance, look for individuals with a hospitality management degree to make travel and living arrangements for its athletes. Some of the job titles are:

  • Flight Attendent
  • Bartender
  • Hotel Management
  • Front Office Manager
  • Resort Management
  • Other titles
Salary

Entry Level: RM 2,000 – RM 3,000
Professional Level: RM 3,000 – RM 5,000

Job Demand

In Malaysia:
A sizable number of graduates take managerial positions in the airlines, on cruise ships, and other tour and travel related businesses. Many graduates open their own travel companies in their native countries, catering to the desire of tourists who seek opportunities to see the graduate’s own country with an informed guide.

Global demand:
Anytime people eat out, stay in hotels, travel or participate in similar activities, they are patronizing institutions in the hospitality industry. In many countries, the principal business is tourism, and there are many government job opportunities for graduates as well.

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