Customer Service Excellence |

Customer Service Excellence

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Brickfields Asia College (BAC)

Mode No information available
Level Diploma
Duration No information available
Intake No information available
Tuition fees No information available
Campus No information available

Available for International Students

This workshop will look at the types of customers and how we can serve them better whilst improving ourselves in the process. Catching the ATTENTION of the customers – creating the INTEREST – evoking their DESIRE for the necessary preferred ACTION is the main focus of this programme. Aspects of psychology, strategy and sincerity are emphasized to give customers a pleasant experience, being in line with the concept of ‘experience economy’.


Entry Requirements:

  • Minimum A-Level
  • Other qualifications and work experience will be taken into consideration on an individual basis.

Other Media & Communication Courses Offered by Brickfields Asia College (BAC)

Contact Information

Brickfield Asia College (Petaling Jaya Campus)
VSQ@PJ City Centre,
Jalan Utara, Section 14,
46200 Petaling Jaya, Selangor (View map)

Brickfield Asia College (Kuala Lumpur Campus)
68, 2nd Floor,
Jalan Tun Sambanthan,
50470, Brickfields
Kuala Lumpur,

(View Map)

Phone +603 7960 0063 / +603 2274 4165

Fax +603 2274 4174



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