Hotel Manager

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A hotel manager helps ensure your stay in the hotel is comfortable. They are responsible for the day-to-day management of a hotel and its staff. They have commercial accountability for budgeting and financial management, planning, organising and directing all hotel services, including front-of-house (reception, concierge, reservations), food and beverage operations, and housekeeping.

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Market Demand

Travel for leisure and business is expected to increase in the next few years. In 2013, Malaysia welcomed 26.72 million tourists, base on reports from Tourism Malaysia Corporation. This will create the need for people with good working knowledge of the hospitality industry as well as those with great hospitality management skills.

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Education

A bachelor’s degree is normally necessary for entry. Employers often ask for relevant work experience, not necessarily in a hotel but particularly in customer service. Language skills such as knowledge of a foreign langauge may also be an advantage.

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